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PARTNERS Spirit
Employee Formal Recognition Program

To treat those we serve with respect and compassion has always been an important element in the goals of CoxHealth. The PARTNERS Spirit Recognition Program provides a way to recognize those employees, volunteers and physicians who deliver outstanding service and care to our patients, family members, fellow employees and other visitors.

Who to Nominate?
PARTNERS Spirit is designed to acknowledge those CoxHealth employees, including managers, volunteers, administrators and physicians, who help make our health care system a better place for our customers and for us.

Why Nominate?

  1. The employee went out of their way to exceed a CoxHealth Service Excellence Standard or PARTNERS value.
  2. The gesture or service was above and beyond normal job requirements or expectations.
  3. The employee, physician or volunteer went beyond the call of duty to ensure the needs of a patient, visitor, or fellow employee were met.

How to Nominate?
Patients, visitors, physicians, volunteers/auxiliary members and fellow employees are invited to nominate employees, physicians or volunteers who have displayed PARTNERS Spirit. For staff to be recognized, a PARTNERS Spirit Nomination Form must be completed, signed and dropped into any PARTNERS Spirit box or mailed to the address on the form.

 

PARTNERS in Caring Values

Positive Attitude - A positive attitude is focusing on what is useful, beneficial and worthwhile in each and every situation. Your attitude is displayed through your words, actions and facial expressions.

Awareness - Awareness is being sensitive to the safety, health and needs of our customers. It is being aware of your surroundings and maintaining the confidentiality and privacy of our customers.

Respect - Respect the individuality of others through courtesy, kindness and good manners. Use non-judgmental behavior at all times.

Teamwork - Teamwork is helping each other win and taking pride in each other’s victories. No one person or department alone can provide for the comprehensive needs of our customers. We achieve our goals and save lives working together as a team.

Nurturing - Nurturing involves the natural things we do to comfort and encourage those around us. It is the touch of a caring hand, a kind voice, listening, anticipating, and just being there.

Educate - It is our responsibility to be informed employees so that we may accurately educate and direct our customers.

Responsibility - Responsibility is acting with initiative and courage and understanding that our organization and our customers are depending on us.

Service - Service is everything we do to exceed the needs and expectations of our customers at all times.

 

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PARTNERS Spirit nomination form

   
 

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CoxHealth is accredited by the Joint Commission on Accreditation of Healthcare Organizations.
Call 630-792-5000 for more information on JCAHO, or visit www.jcaho.org.

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